WHERE CREATIVITY MEETS DRIVE, ACHIEVEMENT IS THE ONLY OPTION.


Services and Projects

With ten years of immersive experience working with certified and award-winning luxury properties and hospitality services, iDelight specializes in:

 

- Bespoke consultancy for front of house teams, especially front desk, club lounge, guest relations, butlers, in room dining, housekeeping 

 

- Bespoke consultancy in setting up and managing departments - Pre Opening Consultancy, Opening Assistance

 

- Developement of service manuals in alignment with current service trends and forecasts, client's needs,  mision and vision

 

- Developement of streamlined standard operating procedures tailored and fine tunned for your property

 

- Developement of task lists/checklists dedicated to your teams

 

- Development of Comprehensive Job Descriptions personalized for your hotel

 

- Developement of other bespoke materials for clients' need

 

- Mystery shopping inspections