WHERE CREATIVITY MEETS DRIVE, ACHIEVEMENT IS THE ONLY OPTION.
Services and Projects
With ten years of immersive experience working with certified and award-winning luxury properties and hospitality services, iDelight specializes in:
- Bespoke consultancy for front of house teams, especially front desk, club lounge, guest relations, butlers, in room dining, housekeeping
- Bespoke consultancy in setting up and managing departments - Pre Opening Consultancy, Opening Assistance
- Developement of service manuals in alignment with current service trends and forecasts, client's needs, mision and vision
- Developement of streamlined standard operating procedures tailored and fine tunned for your property
- Developement of task lists/checklists dedicated to your teams
- Development of Comprehensive Job Descriptions personalized for your hotel
- Developement of other bespoke materials for clients' need
- Mystery shopping inspections
